Avanti Palms Resort And Conference Center - Orlando

The location.

It was not clean. Ants in the room all over the place. Was not able to sleep comfortable with ants crawling on the night stand, T.V. stand, and bathroom area. All the food I perchanced ended up filled with ants. Customer service was not helpful, and didn't even know the name of the Manager, District Manager, so I could file a complaint.

the location was excellent

the restrooms in the lobby werent very clean and not breakfast included most of the resorts i have stayed at have the breakfast included

The staff was excellent, it was the condition of the room. They did not have our reservation and when they did get it faxed an hour after arrival they found your service had overbooked the same room to six other travelers. We did not get a room we reserved. They gave us a double bed in a room and it had water stains and was in poor condition. We did not stay in the room but 5 hours we then went to the front desk and advised them we would not be staying there, The front desk staff were excellent, it was not their responsibility for the over booked reservations where guests were still waiting for rooms that were not available. We went to a competing resort and we received the room we requested. Had the room at the Palms not have had the water stains and poor condition we would have stayed, we were tired from traveling and this was the least we expected. This was a poor first experience for using an online booking for accomodation reservations. Never Again!

The staff was excellent, it was the condition of the room. They did not have our reservation and when they did get it faxed an hour after arrival they found your service had overbooked the same room to six other travelers. We did not get a room we reserved. They gave us a double bed in a room and it had water stains and was in poor condition. We did not stay in the room but 5 hours we then went to the front desk and advised them we would not be staying there, The front desk staff were excellent, it was not their responsibility for the over booked reservations where guests were still waiting for rooms that were not available. We went to a competing resort and we received the room we requested. Had the room at the Palms not have had the water stains and poor condition we would have stayed, we were tired from traveling and this was the least we expected. This was a poor first experience for using an online booking for accomodation reservations. Never Again!

The convention was being held in the convention center

Warm elevators, restaurant needs more staff

The pool...

The way they don't follow reservations.

It's location on international drive, things were safe in our room,

Rooms were smelly and damp, not clean, bed lined not changed even though requested, bugs in room, no staff on reception to help, not friendly, wouldn't recommend to anyone.

The location was superb, the accomodation with excellent. The entire stay at this hotel was amazing, I would recommend this hotel to my relatives and friends if they chose to visit the Orlando area. I will return to this hotel on my next visit to this area.

Nothing, my children loved and so did I.

I liked the fact that I could get to the venue that I went to attend in a timely manner. Other reasons why liked this hotel are: it has a restaurant, gift shop, wireless internet in the rooms, and a business centre on the premises. If I wanted to book a tour to visit the sites, I was able to do so. There was an ATM on the premises to help the guests if they had a cash discrepancy. The fact that the hotel was located in an area where there were other shops, restaurants and other amenities was also a great help!

I wish that the front desk and restaurant was nearer to my room becuase my mother has problems walking long distances.

It was the most discusting hotel I have ever stayed in.

It was near all the differnt atractions in Orlandos

The shower did not work right, nor there was any water coming out most of the time. There were times when the water stopped all together and it came cold, the room smelled like old sucks, the TV set was out dated and there were not that many channels. AC unit made a lot of noise. But maids were friendly… :-)

That I only stayed one night - hotel was terrible. The only good thing was that the bed was comfy, but unfortuanlety, that didn't matter because the air conditioner kept making a "clanking" sound all night , and the walls were paper-thin.

The hotel was old and not well-maintained at all. Hallways were dingy and smelly. Door was dented as if someone had to force their way into the room at some point. Not a very secure feeling as a guest...

Very good value for your buck. Not as expensive as other hotels, yet still great access to international drive!

Hallways were a little dingy, but inside of room was clean

Comfortable bed

Amounts of fees & deposits are ridiculous and may not be revealed until check in. Over a half hour wait in line to get to the counter to check in.

Location was great, price was decent

Room smelled like ben gay, very strong, hard to breath, called front deska nd they never called back when they said they were looking into it.

Check In was quick. Friendly staff. Close to everything

Parking was ridiculous.. There was food in the refrigerator from the guest before. Elevators take forever. It was 40 degrees outside and there were over 15 people waiting for the elevator. House keeping cleaning rooms until 6pm... Shower temp goes from hot to cold hot to cold.